Zoho One is an all-inclusive business application suite designed to streamline operations across departments — sales, marketing, finance, HR and more. Think of it as the 'operating system' of your business: over 46 apps, strong integrations between them, and a unified control panel to manage everything. In this guide we break down what Zoho One includes, how much it costs and how it can save you time and money.
What Zoho One includes and pricing options
Zoho One includes over 46 full applications with built-in integrations between them, a unified control panel for task management and flexible licensing options. Two main pricing options:
- Pricing for all employees (All Employee Pricing): every employee receives a license - a lower price for the user, with an unbeatable value. Suitable for businesses that want to implement Zoho throughout the organization.
- Flexible User Pricing: A higher rate per user, ideal for businesses that only need access to some employees. Most businesses start here and move to pricing for all employees once they understand the value.
Sales and marketing applications
The heart of Zoho One is the suite of sales and marketing tools, all integrated around a single customer database:
- Zoho CRM: The beating heart of the environment — customer management, sales automation, lead scoring and AI (Zia). Integrates with almost every other Zoho app.
- Zoho Campaigns: an email marketing tool connected directly to CRM - audience segmentation, Drip Campaigns and automatic conversion of responses into leads.
- Zoho SalesIQ: Real-time visitor tracking, live chat and bots — visitor insights integrated with the CRM.
- Zoho Marketing Automation: Website tracking, drip campaigns and profiling for precise targeting.
- Zoho Social: managing social networks — scheduling posts for multiple platforms and syncing leads with the CRM.
- Zoho Survey: NPS surveys and receiving customer feedback, linked directly to CRM and Desk.
- Zoho LandingPage: building landing pages with UTM parameters analysis for campaign optimization.
Finance, HR and operations applications
Zoho One also covers the back end of the organization — finance, human resources and operations:
- Zoho Books: Complete accounting — invoices, inventory and financial reports.
- Zoho Expense: Management of employee expense returns — receipt scanning and integration with Books.
- Zoho Payroll: Payroll management with direct integration to Books.
- Zoho People: HR Platform — Employee Records, Leave, Onboarding and Compliance Tasks.
- Zoho Recruit: Recruitment management — job postings, candidate pipeline and integration with the CRM.
- Zoho Sign: Unlimited electronic signatures with full documentation — an alternative to DocuSign.
- Zoho Contracts: Full contract lifecycle management — request, write, approve, sign and renew.
Collaboration, communication and productivity apps
The team's daily work tools — all integrated and connected:
- Zoho Cliq: Internal communication with channels, bots and voice/video calls — a competitor to Slack and Teams.
- Zoho Meeting: Video and audio conferencing for internal and external meetings.
- Zoho WorkDrive: Cloud storage, team folders and Zia AI for document drafting — a competitor to Google Drive.
- Zoho Writer: Collaborative document editing with mail merge and automation.
- Zoho Projects: project management with Gantt, time tracking and automatic project creation from CRM transactions.
- Zoho Mail: Corporate email with internal chat on messages (Streams) and integration with CRM.
- Zoho Vault: Enterprise password management with SSO and secure sharing.
BI tools, analytics, automation and development
The tools that turn raw data into insights and automated workflows:
- Zoho Analytics: The control center for reporting — extracts data from CRM, Desk and marketing, creates dashboards and visualizes sales performance.
- Zoho Flow: workflow automation between Zoho and third-party apps — a competitor to Zapier.
- Zoho Creator: builds low-code applications for developing internal organizational tools and customized scripts.
- Zoho DataPrep: Cleaning and converting data before importing it into Zoho apps — Automating Data Pipelines.
- Zoho Forms: a versatile form builder that integrates with CRM, Desk and Campaigns.
- Zoho Backstage: End-to-end event management — selling tickets at 0% commission.
Conclusion
The 1T Solutions team implements Zoho One for businesses in Israel with projects at a fixed price and full support in Hebrew - from characterization to team training. Contact us for a free characterization call.
